About Goodstart Early Learning

Goodstart Early Learning is Australia's largest long day care provider, with over 640 centres across the country. Our 13,000 employees care for and education more than 73,000 children from 61,000 families every year. Goodstart is a not-for-profit organisation, with a vision for Australia's children to have the best possible start in life. 

Student Support

We recognise the passion our students have for early childhood education and care.


We know you relish the opportunity to make a difference to the lives of the children and families you work with, knowing high-quality early learning experiences in the first five years will ensure Australia’s children have the best possible start in life.

That’s why we’re determined to support you to have an exceptional educational experience with Goodstart Institute of Early Learning. We’re committed to providing you with high-quality learning programs, dedicated support from your Lead Trainer and the Student Services Team, and unmatched opportunity to put your theory into practice in Goodstart centres.

Student Services

Our student services team are on-hand to assist students with their enrolment and administration enquires, provide assistance with MyPortal, and handle any other general enquiries students may have about Goodstart Institute of Early Learning.

Student Learning Workshops

Each Monday Lead Trainers facilitate drop-in Student Learning Workshops where students can dial in to a teleconference workshop to ask questions about their studies and participate in conversations with other Goodstart Institute of Early Learning students.

Academic Support Hotline

Our Academic Hotline gives you access to our Trainer and Assessors, while our Student Services Team is available every week day and via email to help.  Academic Support is available between 8.30am and 4.30pm (AEST) Monday to Friday.  To access this service please call 1800 617 455.


Please refer to the Student Guide for further information on support services.