Select section Student Support Student Resources Documents & Useful Forms Frequently Asked Questions Frequently Asked Questions If your question isn’t answered below, please contact The Institute. Click on the links below to find the answers to your questions. How do I apply for an extension? You will need to complete the Student Application for Extension Form and submit it (with the attached required evidence) to email@example.com. Your application will be assessed and an outcome communicated to you within 14 working days from the receipt of a complete application. Note: If you are a Trainee or Apprentice, you will need to contact your Professional Learning Consultant directly to apply for an extension to your training contract. How do I submit my assessment? Students studying via Module Booklets If you are a student who is studying in the module booklet program please contact your Professional Learning Consultant directly for assessment submission instructions. Students studying via MyPortal If you are a student studying your program in MyPortal you’ll need to upload your completed assessments in the relevant module of study’s assessment upload section. You’ll be asked to upload your file and confirm you wish to submit your assessment for marking. If you encounter any troubles when submitting your assessment, please email firstname.lastname@example.org How long will it take for my assignment to be assessed? Please allow up to 4 weeks from the date of submission for your assessment to be marked and your results returned to you. Where can I find the learning modules? Students studying via Module Booklets If you are studying your course via module booklets you will be sent your learning and assessment materials directly via either email or post. In order to receive your next module you will need to complete a Module Request Form and submit the completed form to Student Services via email to email@example.com. Students studying in MyPortal Students studying in MyPortal will be able to access the learning and assessment materials via their MyPortal log in. In order to access your next modules you will be required to complete a module request. Once your request has been approved your next module will be visible in MyPortal. How do I resubmit my assessment? If you are required to resubmit one of your assessments you’ll be given resubmission instructions by your Professional Learning Consultant. You may be asked to send your resubmission via email, post, or upload your resubmission through MyPortal.